Reshaping primary care through comprehensive digital enablement.
Transform your entire practice with integrated, EMR-agnostic solutions that deliver measurable results.
WELLSTAR’s comprehensive technology ecosystem addresses every aspect of your practice operations, from patient communication and clinical workflows to billing optimization and IT management.
Practice Management & IT Solutions
Through our business unit, BlueBird iT, we offer comprehensive technology solutions tailored specifically for primary care practices, combining expert IT support with specialized medical software management. As your dedicated healthcare IT partner, we handle everything from network security and data backup to EMR system optimization and interoperability solutions. Our reliable technology minimizes downtime and keeps data secure, while our proactive support ensures smooth, safe operations. Services include 24/7 technical support, system monitoring, and strategic technology planning, allowing you to focus entirely on patient care.
Patient Engagement & Experience
Automate data collection and securely message patients with our comprehensive Ocean MD patient engagement platform. Our solutions include digital forms, online booking systems, and patient messaging tools that deliver fewer no-shows, less paperwork, and more time for patient care. Practices achieve an 80% reduction in no-shows and cut phone time by 2.5 hours per day, while saving 30 minutes per patient encounter on administrative tasks. By streamlining communication and administrative processes, you enhance the patient experience while significantly reducing burden on your staff.
Clinical Encounters & Automation Tools
Streamline your clinical workflows with Nexus AI™, cutting-edge AI-enabled automation tools featuring ambient scribe technology, intelligent fax inbox management, and clinical workflow automation. These solutions automate routine tasks, cut administrative time, and enhance care quality while boosting efficiency and improving patient connections. Physicians save 5 hours per day with ambient scribe and automated fax inbox management. By leveraging artificial intelligence to handle repetitive processes, your clinical staff dedicates more time to meaningful patient interactions and complex care decisions.
Revenue Optimization & Medical Billing
We alleviate administrative burden and stress of billing with comprehensive insured and uninsured medical billing management and revenue optimization solutions from DoctorCare. Our expert team works with any EMR and billing workflow to automate billing processes and resolve errors, maximizing revenue. Practices recover $35-$45K in lost insured and uninsured revenue annually. We identify missed billing opportunities, streamline claims processes, and provide ongoing revenue cycle management support, freeing up valuable time so you can focus on caring for your patients.
Complete EMR Solutions & Seamless Integration
WELLSTAR offers a complete suite of Electronic Medical Record solutions specifically designed for primary care physicians. Our comprehensive EMR platforms, including OSCAR Pro, Juno EMR, and Healthquest, offer intuitive clinical workflows, robust documentation capabilities, integrated billing systems. Provincially certified in Ontario, British Columbia, and Alberta, each platform provides seamless integration with the WELLSTAR ecosystem. Built with the physician’s workflow in mind, our solutions reduce clicks and streamline documentation to help you see more patients without sacrificing quality of care.
Our Proven "Clinic of the Future" Implementation Process
We have a tried-and-true process that has been refined through implementation across hundreds of clinics nationwide. Practices achieve an 8-10 hours per week reduction in administrative burden, 50%+ reduction in operating costs within the first 6 months, and $35-$45K recovered revenue from billing optimization. We work closely with your team throughout every stage, providing hands-on training, ongoing support, and optimization services.
Safety and security are our priority.
As a leader in delivering healthcare technology solutions, the most important thing we can do as a company is implement robust security measures to keep patient data safe and protected. Our comprehensive approach includes significant investments in cybersecurity, offensive security testing, infrastructure modernization, and adherence to industry best practices.