Primary CARE
Reshaping primary care through comprehensive digital enablement.
Transform your entire practice with integrated, EMR-agnostic solutions that deliver measurable results.
WELLSTAR’s comprehensive technology ecosystem addresses every aspect of your primary care practice operations, from patient communication and clinical workflows to billing optimization and IT management.
Practice Management & IT Solutions
Through our business unit, BlueBird iT, we offer comprehensive technology solutions tailored specifically for primary care practices, combining expert IT support with specialized medical software management. As your dedicated healthcare IT partner, we handle everything from network security and data backup to EMR system optimization and interoperability solutions, including 24/7 technical support, proactive system monitoring, and strategic technology planning to ensure your practice can focus on patient care without technology interruptions.
Key Benefits:
- Reliable tech minimizes downtime and keeps data secure
- Proactive support for smooth, secure operations
Patient Engagement & Experience
Automate data collection and securely message patients with our comprehensive Ocean MD patient engagement platform. Our solutions include digital forms, online booking systems, and patient messaging tools that reduce no-shows, minimize paperwork, and free up more time for patient care.
Key Benefits:
- Fewer no-shows, less paperwork, and more time for patient care
- 80% reduction in no-shows and cut phone time by 2.5 hours
- 30 minutes saved on admin tasks per patient encounter
Clinical Encounters & Automation Tools
Streamline your clinical workflows with Nexus AI™, cutting-edge AI-enabled automation tools including ambient scribe technology, fax inbox management, and clinical workflow automation. These solutions automate routine tasks, cut administrative time, and enhance patient care quality.
Key Benefits:
- Automate tasks, cut admin time, and enhance care
- Boost efficiency and improve patient connections
- 5 hours per day saved with ambient scribe and automated fax inbox management
Revenue Optimization & Medical Billing
We alleviate administrative burden and stress of billing with comprehensive insured and uninsured medical billing management and revenue optimization solutions from DoctorCare. We work with any EMR and billing workflow to ensure you maximize revenue, minimize errors, and free up your time so you can focus on caring for your patients.
Key Benefits:
- Automate billing and fix errors to maximize revenue
- $35-$45K recovered in lost insured and uninsured revenue annually
Complete EMR Solutions & Seamless Integration
WELLSTAR offers a complete suite of Electronic Medical Record solutions specifically designed for primary care physicians. Our comprehensive EMR platforms, including OSCAR Pro, Juno EMR, and Healthquest, offer intuitive clinical workflows, robust documentation capabilities, integrated billing systems, and seamless interoperability with our broader technology ecosystem.
Key Benefits:
- Provincially certified in Ontario, British Columbia, and Alberta
- Seamless integration with the WELLSTAR ecosystem
Our Proven "Clinic of the Future" Implementation Process
We have a tried-and-true process that has been refined through implementation across hundreds of clinics. Our phased approach ensures smooth adoption and measurable results:
• 8-10 hours per week reduction in administrative burden
• 50%+ reduction in operating costs within the first 6 months
• $35-$45K recovered revenue from billing optimization
Learn more about WELLSTAR’s Clinic of the Future. Download our whitepaper.
EMR-Agnostic & Fully Integrated Solutionss
Our interoperable and EMR-agnostic technology-enabled solutions work seamlessly with your existing systems. We integrate with any EMR platform to ensure you can leverage our comprehensive suite of tools regardless of your current technology stack.
Safety and security are our priority.
As a leader in delivering healthcare technology solutions, the most important thing we can do as a company is implement robust security measures to keep patient data safe and protected. Our comprehensive approach includes significant investments in cybersecurity, offensive security testing, infrastructure modernization, and adherence to industry best practices.
Why WELLSTAR
WELLSTAR Technologies is uniquely positioned to support the digital enablement of primary care practices by leveraging our extensive expertise in healthcare technology, clinic operations, and digital transformation. WELLSTAR brings deep industry knowledge and a proven track record of optimizing clinical workflows, enhancing patient engagement, and streamlining administrative processes.
Our unique partnership with WELL Health Medical Centres provides us with a deeper understanding of the clinic’s perspective and what it takes for a product to be successful and impactful. Through collaborative development and testing of new technologies with WELL Health Clinic Networks, physicians provide active feedback to validate solutions that deliver the most impact on productivity and practice efficiency.